Companies
/
Dialpad
Enterprise Software
Dialpad is a San Francisco-based cloud communications company providing AI-powered business phone, video conferencing, and contact center software.
$962M
+$1.37
37.11%
30 days ago
$3.69
Create an account to view live offerings, pricing, and market activity.
Sign in to view offerings and live market activity.
Sign up with Augment to see the latest market activity.
Dialpad was founded in 2011 by Craig Walker, a veteran of Google Voice and other prior communications startups, building a cloud-based business phone system intended to replace traditional on-premises phone hardware (PBX systems) with a fully software-based alternative that businesses could deploy and manage without physical phone equipment, an early entrant in what became a broader industry shift toward cloud-based unified communications as a service (UCaaS). Dialpad's platform combines business phone calling, video conferencing, and team messaging into a single unified application, competing in a category that includes other UCaaS providers such as RingCentral and Zoom's expanding phone system offerings. The company has differentiated itself significantly through deep integration of AI features directly into its communications products, including real-time call transcription, automated call summaries and action item extraction, sentiment analysis, and coaching tools that give sales and customer support managers visibility into how conversations with customers are actually going, features that have become increasingly central to Dialpad's product positioning as AI capabilities have matured. Dialpad has expanded from its original business phone system into a broader contact center product aimed at customer support and sales teams, incorporating its AI transcription and analytics capabilities to help these teams handle customer interactions more effectively and allowing for better visibility for managers into call quality and outcomes. The company's customer base spans businesses of various sizes seeking modern, AI-enhanced alternatives to legacy on-premises phone systems and older generation contact center software. Dialpad has raised very substantial venture funding from investors including Amasia, ICONIQ Growth, and Google Ventures, reaching a valuation exceeding $2.2 billion, competing with other cloud communications and contact center vendors including RingCentral, Five9, and Zoom Phone.
FOR QUALIFIED INSTITUTIONAL AND ACCREDITED INVESTORS ONLY: Under federal securities laws, private market investments on this platform are available exclusively to Institutional and Accredited Investors. Verification of status required before investing. Private investments involve significant risks including illiquidity, potential loss of principal, and limited disclosure requirements. "Augment" refers to Augment Markets, Inc. and its affiliates. Augment Markets, Inc. is a technology company offering software and data services, not a bank or financial institution. Cash Accounts are provided by Modern Treasury Corp. financial institution partners and through Augment's technology. Augment does not act as a money services business, provide money transmission, or serve as a custodian of funds. Funds held in your Cash Account are not FDIC insured unless expressly disclosed. Full terms available in the Augment Cash Account Agreement. Brokerage services are offered through Augment Capital, LLC, an affiliated broker-dealer and member FINRA/SIPC. "Investment accounts" are not brokerage accounts and do not hold customer funds or securities. Investment advisory services are offered through Augment Advisors, LLC, an SEC-registered investment adviser. Registration with the SEC does not imply a certain level of skill or training. Neither Augment Advisors, LLC nor Augment Capital, LLC provide legal or tax advice; consult your attorney or tax professional regarding your specific situation. For additional information, please refer to Augment Advisors, LLC's Form ADV Part 2A (Firm Brochure) and FINRA BrokerCheck.
