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Gong
Enterprise Software
Gong is a San Francisco-based revenue intelligence platform that records, transcribes, and analyzes sales calls and other customer interactions to help sales teams improve performance and forecast more accurately.
$3.98B
+$17.25
3,270.37%
30 days ago
$0.53
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Gong was founded in 2015 by Amit Bendov and Eilon Reshef, based on the observation that sales conversations, arguably among the most important and information-rich interactions a company has with prospective customers, had historically gone largely unanalyzed at scale, with most companies relying on individual sales managers occasionally listening to a small sample of recorded calls or, more commonly, simply trusting sales representatives' own self-reported summaries of how a given sales conversation went, missing the opportunity to systematically analyze what actually happens across the full volume of sales conversations a company has. Gong's platform records, transcribes, and applies AI analysis to sales calls, video meetings, and other customer-facing conversations, extracting insights such as which specific talking points and objection-handling techniques correlate with successfully closed deals across a company's full sales team, flagging deals that show risk signals based on conversation patterns even if a sales representative's own pipeline notes suggest the deal is progressing well, and giving sales managers a much more objective, comprehensive view into what's actually happening in their team's customer conversations than they could get from spot-checking a small sample of calls or relying on representatives' self-reported summaries. The company popularized the term "revenue intelligence" to describe this category of AI-driven analysis applied to sales conversations and broader customer interaction data, and has expanded its platform beyond call analysis into broader deal forecasting, pipeline risk analysis, and coaching tools that help sales managers identify specific skill gaps or coaching opportunities for individual sales representatives based on objective conversation data rather than only subjective manager observation. Gong's customers span B2B sales organizations across many industries seeking more objective, data-driven visibility into sales team performance and deal risk. The company has raised very substantial venture funding from investors including Sequoia Capital, Coatue, and Franklin Templeton, reaching a valuation exceeding $7.25 billion, competing with other revenue intelligence and conversation analytics platforms including Clari and Chorus (owned by ZoomInfo).
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