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Sendbird
Enterprise Software
Sendbird is a San Francisco-based communications platform providing APIs that let companies embed chat, voice, and video calling features, along with AI agents, directly into their own apps and websites.
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Sendbird was founded in 2013 by John Kim, Brandon Jeon, and Harry Kim, building developer infrastructure that lets companies embed real-time chat and messaging functionality directly within their own mobile apps and websites, addressing a common need across many different types of applications, including marketplace apps needing buyer-seller messaging, gaming apps needing in-game chat, and various other applications where users need to communicate with each other or with customer support directly within the app experience, without the company building that app needing to build this real-time messaging infrastructure entirely from scratch, a technically complex undertaking involving real-time message delivery, message history storage, and various other messaging infrastructure considerations. Sendbird's platform provides pre-built chat, voice, and video calling APIs and software development kits that developers can integrate into their own applications relatively quickly compared to building comparable real-time communication infrastructure independently, handling the underlying technical complexity of reliable real-time message delivery, notifications, and related communication infrastructure needs. The company has increasingly incorporated AI capabilities into its platform, including AI-powered chatbot and customer support agent functionality that businesses can deploy within the same chat infrastructure used for human-to-human messaging, reflecting the broader industry trend of communication platforms adding AI-driven automation capabilities as generative AI has made more sophisticated automated conversational agents practical to deploy at scale. Sendbird's customers span a wide range of industries and application types that need embedded messaging, voice, or video communication functionality, including marketplaces, gaming companies, healthcare applications requiring secure patient-provider messaging, and financial services companies needing embedded customer communication features. The company has raised substantial venture funding from investors including Meritech Capital, Tiger Global, and Iconiq Capital, reaching a valuation exceeding $1 billion, competing with other embedded communications platform providers including Twilio and Stream in the broader communications platform as a service (CPaaS) category.
FOR QUALIFIED INSTITUTIONAL AND ACCREDITED INVESTORS ONLY: Under federal securities laws, private market investments on this platform are available exclusively to Institutional and Accredited Investors. Verification of status required before investing. Private investments involve significant risks including illiquidity, potential loss of principal, and limited disclosure requirements. "Augment" refers to Augment Markets, Inc. and its affiliates. Augment Markets, Inc. is a technology company offering software and data services, not a bank or financial institution. Cash Accounts are provided by Modern Treasury Corp. financial institution partners and through Augment's technology. Augment does not act as a money services business, provide money transmission, or serve as a custodian of funds. Funds held in your Cash Account are not FDIC insured unless expressly disclosed. Full terms available in the Augment Cash Account Agreement. Brokerage services are offered through Augment Capital, LLC, an affiliated broker-dealer and member FINRA/SIPC. "Investment accounts" are not brokerage accounts and do not hold customer funds or securities. Investment advisory services are offered through Augment Advisors, LLC, an SEC-registered investment adviser. Registration with the SEC does not imply a certain level of skill or training. Neither Augment Advisors, LLC nor Augment Capital, LLC provide legal or tax advice; consult your attorney or tax professional regarding your specific situation. For additional information, please refer to Augment Advisors, LLC's Form ADV Part 2A (Firm Brochure) and FINRA BrokerCheck.
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