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SMS Assist
Enterprise Software
SMS Assist (now operating as Alto) is a Chicago-based facilities management technology company connecting property owners and managers with a network of local contractors for maintenance and repair services.
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SMS Assist was founded in 2004 by Michael Rothman and Aaron Rubens, building a technology platform that connects multi-location property owners and managers, such as retail chains, restaurant franchises, and residential property portfolio owners, with a network of local contractors who perform facilities maintenance and repair work, such as HVAC repair, landscaping, snow removal, and various other property upkeep services, addressing a common operational challenge for companies managing many geographically dispersed physical locations: coordinating reliable, quality maintenance and repair services across potentially hundreds or thousands of individual properties spread across many different local markets, each with their own local contractor relationships and pricing. The company's platform aggregates and manages a large network of local maintenance and repair contractors across many different service categories and geographic markets, letting large multi-location property owners and managers submit maintenance requests through a single unified platform rather than needing to separately identify, vet, and manage individual contractor relationships in every local market where they operate properties, while providing visibility into service completion, quality, and cost across their full property portfolio regardless of how many different individual local contractors are actually performing the underlying maintenance work in each specific location. This centralized facilities management coordination has been particularly valuable for companies operating large numbers of similar properties across many different markets, such as national retail chains, quick-service restaurant franchises, and residential property management companies, where consistent facilities maintenance quality and cost management across a large, geographically dispersed property portfolio would otherwise require significant internal administrative overhead to coordinate independently across so many different local contractor relationships. SMS Assist's customers span large multi-location property owners and managers across retail, restaurant, residential, and other industries with significant geographically dispersed physical property portfolios. The company has raised substantial private equity investment and rebranded to Alto, continuing to operate within the facilities management technology and services category.
FOR QUALIFIED INSTITUTIONAL AND ACCREDITED INVESTORS ONLY: Under federal securities laws, private market investments on this platform are available exclusively to Institutional and Accredited Investors. Verification of status required before investing. Private investments involve significant risks including illiquidity, potential loss of principal, and limited disclosure requirements. "Augment" refers to Augment Markets, Inc. and its affiliates. Augment Markets, Inc. is a technology company offering software and data services, not a bank or financial institution. Cash Accounts are provided by Modern Treasury Corp. financial institution partners and through Augment's technology. Augment does not act as a money services business, provide money transmission, or serve as a custodian of funds. Funds held in your Cash Account are not FDIC insured unless expressly disclosed. Full terms available in the Augment Cash Account Agreement. Brokerage services are offered through Augment Capital, LLC, an affiliated broker-dealer and member FINRA/SIPC. "Investment accounts" are not brokerage accounts and do not hold customer funds or securities. Investment advisory services are offered through Augment Advisors, LLC, an SEC-registered investment adviser. Registration with the SEC does not imply a certain level of skill or training. Neither Augment Advisors, LLC nor Augment Capital, LLC provide legal or tax advice; consult your attorney or tax professional regarding your specific situation. For additional information, please refer to Augment Advisors, LLC's Form ADV Part 2A (Firm Brochure) and FINRA BrokerCheck.
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