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Valon Mortgage
Fintech
Valon is a New York-based mortgage servicing technology company providing a modern, digital-first platform for managing mortgage payments, escrow, and customer service on behalf of mortgage owners.
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Valon was founded in 2019 by Andrew Wang, Jonas Bostrom, and Allan Zhu, based on the observation that mortgage servicing, the ongoing business of collecting monthly mortgage payments, managing escrow accounts for property taxes and insurance, and providing customer service to homeowners over the life of their loan after it has been originated, has historically been dominated by large, established servicers. Valon has positioned itself as a technology-focused alternative to traditional mortgage servicing platforms. Valon's platform provides mortgage servicing technology built with more modern software architecture and user experience design than many legacy mortgage servicing systems, aiming to give homeowners a smoother digital experience for tasks such as making mortgage payments, understanding their escrow account status, and getting customer service support, while also giving the mortgage investors and owners that Valon services loans on behalf of enhanced data visibility and operational efficiency than working with legacy servicing technology typically provides. The company operates as a mortgage servicer itself, meaning it directly services loans on behalf of mortgage owners such as banks, mortgage real estate investment trusts, and other institutional mortgage investors, rather than only licensing servicing software to other companies, letting Valon directly control and continuously improve the actual homeowner servicing experience using its modern technology platform rather than only providing software tools that a separate servicing company would need to adopt and operate. Valon has positioned itself as a technology-forward alternative to some legacy mortgage servicers that have faced criticism over the years for servicing errors, poor customer communication, and outdated digital capabilities, particularly important given that homeowners generally cannot choose their own mortgage servicer, since servicing rights are typically bought and sold among institutional investors independent of the homeowner's preferences, making servicer quality and technology capability an area where improvements can meaningfully benefit homeowners who otherwise have limited ability to choose or switch their servicer. The company has raised substantial venture funding from investors including Andreessen Horowitz, Westcap, and Point72 Ventures, reaching unicorn status.
FOR QUALIFIED INSTITUTIONAL AND ACCREDITED INVESTORS ONLY: Under federal securities laws, private market investments on this platform are available exclusively to Institutional and Accredited Investors. Verification of status required before investing. Private investments involve significant risks including illiquidity, potential loss of principal, and limited disclosure requirements. "Augment" refers to Augment Markets, Inc. and its affiliates. Augment Markets, Inc. is a technology company offering software and data services, not a bank or financial institution. Cash Accounts are provided by Modern Treasury Corp. financial institution partners and through Augment's technology. Augment does not act as a money services business, provide money transmission, or serve as a custodian of funds. Funds held in your Cash Account are not FDIC insured unless expressly disclosed. Full terms available in the Augment Cash Account Agreement. Brokerage services are offered through Augment Capital, LLC, an affiliated broker-dealer and member FINRA/SIPC. "Investment accounts" are not brokerage accounts and do not hold customer funds or securities. Investment advisory services are offered through Augment Advisors, LLC, an SEC-registered investment adviser. Registration with the SEC does not imply a certain level of skill or training. Neither Augment Advisors, LLC nor Augment Capital, LLC provide legal or tax advice; consult your attorney or tax professional regarding your specific situation. For additional information, please refer to Augment Advisors, LLC's Form ADV Part 2A (Firm Brochure) and FINRA BrokerCheck.
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