About ZocDoc
Zocdoc was founded in 2007 by Cyrus Massoumi, Oliver Kharraz, and Nick Ganju, based on the observation that finding and booking an appointment with an appropriate doctor, particularly one accepting a patient's specific health insurance plan, had historically required a cumbersome process of calling individual doctors' offices one by one to check insurance acceptance and appointment availability, a frustrating and time-consuming process for patients seeking care, particularly for patients trying to find a new doctor or specialist without an existing established relationship with a specific provider.
Zocdoc's platform lets patients search for doctors and other healthcare providers based on criteria including their specific health insurance plan, medical specialty needed, and geographic location, then view real-time appointment availability and book an appointment directly online, addressing the historically opaque and inefficient process of finding an appropriate, insurance-accepting doctor with actual available appointment openings, which traditionally required patients to manually contact multiple different provider offices to gather this same information one phone call at a time. The company's business model charges healthcare providers for the ability to list their practice and available appointments on Zocdoc's platform, giving providers a marketing and patient acquisition channel that can help fill appointment openings that might otherwise go unbooked, while patients can search and book appointments through Zocdoc at no direct cost to themselves. Zocdoc has built a very large database of healthcare provider listings and insurance acceptance information across many different medical specialties and geographic markets, becoming a widely used platform specifically for the healthcare provider search and appointment booking use case, distinct from broader healthcare information platforms that may provide general health information but don't specifically focus on the practical provider search and appointment booking transaction itself. The company's customers span patients seeking to find and book appointments with appropriate healthcare providers, and the healthcare providers and practices that list their availability on the platform to attract new patients. Zocdoc has raised substantial venture funding from investors including Founders Fund, DST Global, and Khosla Ventures, reaching a prior financing valuation exceeding $1.8 billion.
