Companies
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Thumbtack
Consumer & E-commerce
Thumbtack is a San Francisco-based online marketplace that connects consumers with local service professionals for home improvement, personal care, events, and other services.
$1.87B
-$0.68
8.13%
30 days ago
$8.36
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Thumbtack was founded in 2008 by Marco Zappacosta, Sander Daniels, Jonathan Swanson, and Steven Chien, building a marketplace that lets consumers describe a specific service they need, such as house cleaning, home renovation work, wedding photography, or personal training, and receive quotes and profiles from local service professionals in their area who match that specific need, addressing a common challenge many consumers face finding and vetting reliable local service providers across an enormously wide range of different service categories, historically relying on word-of-mouth referrals or generic online business directories that offered limited ability to describe a specific project's requirements or receive multiple comparative quotes efficiently. Thumbtack's platform covers an unusually broad range of service categories relative to many more narrowly focused service marketplaces, spanning home improvement and repair services, personal care and wellness services, event planning and photography, pet care, and numerous other local service categories, letting the platform serve as a single destination for consumers seeking many different types of local services rather than requiring separate specialized platforms for each individual service category. The company generates revenue primarily by charging service professionals for leads, meaning the ability to receive and respond to specific consumer service requests matching their business's specific services and service area, a model that requires service professionals to pay for the opportunity to bid on and potentially win a specific consumer's business, rather than charging consumers directly for using the platform to find service providers. Thumbtack has increasingly incorporated technology aimed at improving match quality between consumers and service professionals, including tools that help consumers more precisely describe their specific project needs and preferences, and features that help service professionals more efficiently manage and respond to the leads they receive through the platform. The company's marketplace spans a very wide range of local service categories and geographic markets across the United States. Thumbtack has raised very substantial venture funding from investors including Sequoia Capital, Baillie Gifford, and Javelin Venture Partners, reaching a valuation exceeding $3.2 billion according to PitchBook data, competing with other local service marketplaces including Angi and TaskRabbit.
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